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Library Services During Remote Operations Guide: Library Services

Alert

**The SVC Libraries are currently closed. We are offering online services and curbside pickup of course materials on Mondays and Thursdays. Please see links below for details and to access the Curbside Pickup Scheduler.**

Get help from a librarian

We are here to help!

Email: mv.library@skagit.edu

 

Phone: 360-416-7847 (leave a message, lines monitored daily)

 

Checking Out Materials

The Library is operating remotely during the COVID-19 pandemic, and the building is closed to the public until further notice. We are still providing library materials and some course reserve materials.  Library staff is available on a limited basis to distribute materials.  Please browse the library website to view materials and place holds, and then schedule a time for pick up using the Online Scheduler or contact the Library Circulation Desk at library.circulation@skagit.edu. For help using the scheduler, watch this fun video!

Need to Return Materials?

Please note that all materials checked out through the library (including laptops) need to be returned at the end of each quarter!

Mount Vernon Campus Library

You may return books and other small items in the book drop behind the library at any time. For ease of access to the book drop, you will need to park in the Cardinal Center parking lot because of Covid-19 testing and walk to the book drop.

To return laptops and other large items, please call the circulation desk at 360-416-7837 or email library.circulation@skagit.edu to make pick up arrangements. To make arrangements to return items after hours, please call Campus Security at 360-416-7777.

Whidbey Island Campus Library

Students can return library materials to the Whidbey Island Campus Library by using the drop box located in the walkway between Hayes Hall and Oak Hall. The lower level parking lot provides easy access to drop off library material.

To return laptops or other large items during Library Hours, please call the Whidbey Library at 360-679-5322. In case of no answer, contact Whidbey Island Campus Security at 360-679-5383.

Renewing Materials

You may renew your checked-out library materials by logging on to your library account. Use your full SVC email address and password to access your account. You may also email <library.circulation@skagit.edu for renewal assistance.

If you are unable to access your account to renew materials, please contact us. Overdue fines will be excused while the college remains in remote operations. LAPTOPS NEED TO BE RE-IMAGED PRIOR TO EACH QUARTER.  LAPTOPS CANNOT BE UPDATED REMOTELY AND NEED TO BE RETURNED SO THEY CAN BE USED NEXT QUARTER.

Some course materials are available on a limited basis. Check the library catalog to see if any materials needed for class are available. For assistance in accessing these materials, contact the friendly circulation desk staff at library.circulation@skagit.edu

Research Assistance

Online Library

During remote operations, our library databases offer access to articles, streaming videos, and e-books. Log into them from home using your full SVC email address and password.

While the college remains on remote operations, an SVC librarian will be available via chat to answer your questions during the quarter. Click the slide-out chat box labeled "Ask a Librarian" on this page to enter your name, email address and ask a question. After hours, the chat service is staffed 24/7 by librarians at other libraries in our international cooperative. For Spanish-speakers, the slide out chat box labeled "Preguntanos" will take you to a Spanish-language chat service.

You can also schedule a Zoom meeting with one of our friendly librarians to get assistance! Zoom Reference is available only during the regular quarters and is unavailable during intercessions.

Email Us

Email will be monitored regularly while the library remains in remote operations.
Mount Vernon campus students: mv.library@skagit.edu

Phone

You may leave a message at these numbers. They will be checked several times a day:
(360)416-7847 for Research Assistance (360)416-7837 for assistance related to Circulation (renewing checked out materials, fines, etc).

For up-to-date, reliable information on the coronavirus, please check the Library's Coronavirus Research Guide

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